Follow these steps to renew an existing school/district subscription. Note that this article does not apply to schools and districts that order through a consortium that aggregates purchasing/billing (in which case you submit orders to them).
Important notes:
- Subscriptions are not automatically renewed. We send renewal reminder emails 4 months prior and 1 month prior to your renewal date (and then on the renewal date itself). But set your own reminders as well, in case those don't get through to you for some reason.
- Be sure you receive a renewal quotation (do not use a quote from a previous school year).
1. Any one of the following actions will start the renewal process:
- Email orders@noodletools.com with a request to renew
- Send a PO to orders@noodletools.com
- Mail a PO to NoodleTools, Inc., PO Box 60214, Palo Alto, CA 94306-0214
- Submit a request under "Subscription Management > Renew/Cancel" in the admin area
2. We'll send a renewal confirmation email. If you do not receive an email, please contact support@noodletools.com (it may have been caught in a spam filter).
3. Your renewal confirmation email will contain an invoice. If you wish to use a credit card to pay, you can do that on the secure payment page here: https://my.noodletools.com/pay/cc
Note: If you do not submit a credit card payment, please submit the invoice to your accounts payable department.