If you experience a problem with the software or need assistance, and our knowledge database at Solutions does not provide the information you are looking for, please try these additional resources.

Questions about your NoodleTools account or subscription 
If our knowledge base at Solutions does not have the answer you are looking for, or have a question about the status of your subscription, please submit a help ticket. We typically respond within one business day. 

We can be reached also by phone at (650) 561-4071 or fax at (650) 618-1911.

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If you are unable to access the NoodleTools site at all and you believe the issue may be on our side, please check our account at Twitter and/or the NoodleTools Server Status to determine if (and why) the server is offline.